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OnTrack for Student Success

OnTrack is a critical tool in focusing our University-wide retention efforts and supports our students in their progress toward degree completion.

What is OnTrack?

OnTrack is a collaborative, online tool that connects �̾�����Ƶstudents with faculty, advisors and student support services with the goal of supporting their individual success and maintaining progress toward earning a degree from Pace. It enables us to communicate important information to students and work from current feedback to connect them with �̾�����Ƶresources and assist students in taking positive actions. OnTrack helps to engage our students in their own progress by keeping them informed and encouraging their action in a timely fashion to avoid becoming overwhelmed.

Requests for completion of Academic Progress Reports (APRs) will be sent to faculty teaching all undergraduate students, at designated points each in the semester which are aligned with key dates and academic deadlines, asking for faculty feedback on students’ progress.

Academic Progress Report Dates for Fall 2024

• Academic Progress Report #1: Thursday, October 3, 2024, to Thursday October 10, 2024: 5th and 6th week progress
• Academic Progress Report #2: Thursday, October 31, 2024 to Thursday, November 7, 2024: prior to final course withdrawal deadline (final deadline to withdraw from a course with permission)

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Faculty retain the ability to share feedback through OnTrack, if they wish, at any time during the semester, and outside of formal APR requests, for any student enrolled in their courses who appears to be struggling. Please see the OnTrack for Faculty section to access additional resources and instructions for raising Flags or Kudos outside of APR periods.

Current Features of OnTrack

• Role and relationship-based access
• Centralized, secure student folders
• Ability to share concerns (“Flag”) or praise (“Kudos”) for any student, at any time during the semester
• Academic Progress Reports (APRs) for undergraduate students that are aligned with key semester dates and academic deadlines
• Email and opt-in text notifications to students when a Flag or Kudos is shared for them
• Optional attendance tracking tool for faculty
• Optional online calendar and appointment scheduling feature

For Faculty and Staff Support – Any technical issues, questions or concerns please .

For Student Support - OnTrack is only available to students who have already been attending classes at Pace.

All incoming, new students – including first-year, transfer, and graduate students - will use this tool after they begin attending classes, though usage of OnTrack varies by program/major.

If you are a continuing student who has attended or completed classes and have any issues with OnTrack, please contact the �̾�����ƵHelpdesk (914) 773-3333 or pacehelpdesk@pace.edu.